The Voice Agents feature allows you to create a conversational chatbot integrated with Eleven Labs neural voices and embed it on external websites or Mobile Applications.
How to use the function?
Once you access the Scoreapps AI area, you will see the element Voice Agents on your menu. Click on it.
on the page Voice Agents You can create new agents, check chat history, and manage existing chatbots.
Add a new voice chatbot
Click the button Add new voice chatbot.
Configure the chatbot

- Chatbot Title: name of your chatbot.
- Bubble Message– Text displayed in the bubble when the chat window is closed.
- Welcome Message– First message your chatbot will send to the user when a new chat window opens.
- Chatbot Instructions- Defines how your chatbot should behave.
Example: You are a Scoreapps support assistant. Act professionally. Add “If I can help you with anything else, let me know!” at the end of your answers. - Do not deviate from the instructions- Activate this option if you want the AI to follow your instructions strictly, without flexibility.
- Language: Select the language of your chatbot.
- AI model- Select the AI model your chatbot will use.
Customize the chatbot
In this step you can customize the agent to your liking and select one of the available voices.
Train the chatbot
Here you can train your chatbot using a website, file or text as a source.
If you train the Voice Agent using PDFs you must take into account the following approximate limitations of the Elevenlabs API:
- Maximum file size 20 MB
- Maximum Characters 300,000
How to Embed the Chatbot Code on Your Site
Copy the code from the page and add it before the closing tag </body> of your site.
If it's WordPress, go to Divi/Theme Options/Integration:
How to Insert Chatbot Code into a PWA
1- Add a Code function to your Application
2- Copy the agent iframe code and paste it into the code box of the Code function.
Ready, your AI chatbot is ready!
How to Insert the Chatbot Code in a Native Android / iOS App
1- On your website create a blank page.
You can see how to create a Blank page with the WordPress Divi builder by doing
CLICK HERE
2- Then add a link module and place the Agent code through an iframe with the URL of the Web page.
Example:
<iframe border="0"
style="border: 0px; height: 100%; width: 100%;"></iframe>
Ready, your AI chatbot is ready!
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