Connect a domain you already own to a Scoreapps website from My websites. Scoreapps prepares the root domain, www and HTTPS certificate connection; you only need to copy the four records into your DNS provider.

When to use this guide

• You already own a domain at GoDaddy, IONOS, Namecheap, Cloudflare or another provider.
• You want both the root domain and www to open a website created in Scoreapps.
• You can access the panel that manages the domain DNS records.

Before you start

• Confirm that the website appears under My websites.
• Open the DNS zone at the provider that manages the authoritative nameservers.
• Always enter the root domain, for example mydomain.com, without https://, paths or www.
• If the domain already hosts another website, schedule the switch during a low-traffic window.

1. Open your website settings

1. Sign in to Scoreapps.
2. Open My websites from the sidebar.
3. Find the project and click the gear icon next to Access.

2. Enter the domain you want to connect

1. Under Domain / URL, find Connect domain.
2. Enter the root domain, for example mydomain.com.
3. Click Connect and wait while Scoreapps prepares the final DNS list.

3. Copy the four records shown by Scoreapps

The Configure these DNS records window opens. Every domain receives unique values, so copy exactly what appears in your account.

The screenshot uses example data. Always copy the exact hosts and values shown by Scoreapps for your domain.

4. Create the records at your DNS provider

1. Open the domain DNS zone.
2. Click Add record or the equivalent option.
3. Create all four rows using the displayed Type, Host/Name and Value/Target.
4. Leave TTL on Auto or the provider default. If required, use 300 seconds.
5. Save all four records.

If the provider does not support a root CNAME

Use ALIAS, ANAME or CNAME flattening to domains.apps4pymes.com. Do not replace it with a fixed IP address. Contact the DNS provider if none of these options is available.

If your DNS is managed by Cloudflare

• Set all four CNAME records to DNS only with a grey cloud.
• Do not enable the orange-cloud proxy.
• If a TXT record already occupies the same _acme-challenge host, remove it before creating the equivalent CNAME.

5. Verify the connection in Scoreapps

1. Return to the records window.
2. Click Verify now.
3. Correct records change from Pending to Verified.
4. If a record is still pending, wait a few minutes and verify again. Scoreapps also runs periodic checks while the window remains open.

DNS propagation often takes minutes or a few hours, but some providers may take 24–48 hours.

6. Check the result

• Open https://mydomain.com.
• Open https://www.mydomain.com.
• Confirm that both show your website and HTTPS is secure. One version may redirect to the other.
• Run a second test in a private window or on another connection to avoid local DNS cache.

Common errors

• Every record remains pending: you may be editing a DNS zone that is not used by the active nameservers.
• The root domain rejects a CNAME: use ALIAS, ANAME or CNAME flattening.
• Cloudflare shows an orange cloud: switch the record to DNS only.
• You cannot create an _acme-challenge CNAME: first remove the old TXT or CNAME on that exact host.
• Only www or only the root works: make sure all four rows were created.
• The old website still appears: remove only conflicting A, AAAA or CNAME records on the root or www and allow DNS cache to expire.
• Apps4pymes or the Scoreapps login appears: verify again. If all four rows are verified and the problem remains, contact support with the domain and website name.

Expected result

The root domain and www open your Scoreapps website, while HTTPS is managed automatically. Keep both _acme-challenge CNAME records so future certificate renewals continue to work.